Registered massage therapy · Duncan, BC
New Clients
Welcome.
New to massage therapy, or looking for an RMT in Duncan? You’re welcome here. At TK Registered Massage Therapy, Tom Kerswell, RMT, takes time to understand your concerns and help you feel comfortable with your first visit.
Serving Duncan, North Cowichan and the Cowichan Valley.
Free guest parking in the back.
Your first appointment
A conversation.
A plan.
Care that fits you.
You don’t need to know which massage technique to choose before you arrive. Bring your questions and tell Tom what you’re hoping for, whether that’s focused attention to an area of discomfort, support for an active lifestyle or a calmer-paced appointment.
Talk through your goals
Your visit starts with a conversation about your health history, concerns and preferences, followed by an assessment to guide the session.
Discuss your treatment
Tom shapes the treatment around the assessment and your comfort. Share your preferences about pressure or areas you don’t want treated. You can ask for an adjustment, a pause or to stop.
Leave with next steps
After your treatment, Tom offers practical aftercare guidance and discusses a follow-up plan if needed. There’s room to ask questions before you go.
Explore our sports, therapeutic, Swedish and relaxation massage approaches, or read our guide to choosing an RMT in Duncan.
Before you arrive
A little preparation.
A more relaxed start.
Review your booking details and plan your route to the clinic. Thinking through a few details beforehand helps you make the most of the conversation at your first appointment.
- Be ready to discuss relevant health history, current concerns and what you’d like from the appointment.
- Make a note of any questions or preferences about treatment, pressure and comfort.
- Direct billing is available for Pacific Blue Cross only. If you’re using extended health benefits, confirm your coverage, referral requirements and reimbursement process with your insurer before your visit.
- Check the service details and current availability in our Vagaro booking calendar.
Good to know
Questions before your first visit
How do I book as a new client?
Open the Vagaro booking page, choose a service and an available time, and review the booking details before confirming. The calendar shows current appointment availability.
Do I need to choose a specific massage technique?
You don’t need to arrive with a technique already chosen. Discuss your goals and preferences with Tom so the assessment can guide an approach that fits you. Review the service options in the booking calendar before reserving your time.
Can I use my extended health benefits?
Coverage and requirements vary by plan. Confirm whether your plan covers registered massage therapy, any referral requirements, your available coverage and how to submit a claim with your insurer. We direct bill Pacific Blue Cross only; for other providers, check with your insurer about how to submit a claim.
Where is the clinic, and is there parking?
TK Registered Massage Therapy is at 2753 Charlotte Rd, Room 2F, Duncan, BC V9L 5J2. Free guest parking is available in the back.
Your local Duncan RMT
Find us.
Make time for you.
TK Registered Massage Therapy2753 Charlotte Rd, Room 2F
Duncan, BC V9L 5J2
Welcoming clients from Duncan, North Cowichan, Maple Bay, Cowichan Bay and the surrounding Cowichan Valley.
Free guest parking in the back.